I love to create custom Bird Trouble bags for my customers. This a special option and truly a one of a kind experience you can’t get at retailers. We get to have fun because you have the control of shape and textile. This takes a few simple steps. Below are the textiles I have in stock and the style bags I can create. Fill out the form at the bottom and I’ll follow up with you via email to consult with you, find out your bag needs, and then I will create a Bird Trouble specifically for you. Thank you so much for thinking of Bird Trouble to design and make your next bag!
What are the prices for custom orders? Custom order prices vary based on style bag and textile. The email you will receive after you fill out of the form will give you detailed pricing on your request.
When is a payment due? A 50% deposit on all requests is due to confirm your custom order – if we don’t know the cost of your bag yet, your deposit will be $50 USD. The remaining 50% or balance will be due for shipment.
Can I get a refund my custom order? Custom orders are non-refundable and are not exchangeable unless there is an issue with the construction that is Bird Trouble’s responsibility. More information on returns can be seen here.
When should I expect a response? I answer emails as fast as possible, generally within a week, but sometimes my inbox does fill up or we’re just extremely busy. Please wait at least 2 weeks for a response and understand that we’re a small business…and that patience is a virtue! 🙂
When should I expect my bag to be done? Turn-around time depends on the volume of current requests, but we’ll talk about that.
1. Choose your favorite style.
2. Pick your two favorite textiles. Bird Trouble is a sustainable brand, and we love using found textiles. These come as ‘Supplies Last’.